 |
Campus |
|
|
 |
Location |
Please enter your EXACT location: Room 123, which desk, etc. |
|
 |
Your Name |
|
|
 |
Computer name |
This is important
Computer name is usually found on a sticker on the computer. Also can be found by right-clicking "My Computer." If the computer's completely down and you can't find the name, please give a detailed description: For example, "Middle white 'ping' tower computer on the back table"
|
|
 |
General Area |
Which best describes your computer issues? |
 |
|
 |
Complete desciption of problem |
Yes, you have to type here. Our ESP skills are minimal.... Type a -complete- description of the problem:
Good example: "On my e-mail screen, only the 'subjects' are showing but not the dates or who it's from."
Bad example: "My e-mail's weird and i don't know what's wrong. Come fix it immediately."
Good example: "No freshmen can login into my class computers. Othere students can login ok."
Bad example: "Something's wrong with my computer. Kids can't access thier H-drive." |
|
 |
Priority |
|
 |
|
 |
 |
|